Students will learn how to promote a positive workplace environment by applying the five main approaches in resolving conflicts with co-workers, supervisors and residents. They are as follow: identify the problem, realize there is a solution, exchange viewpoints, create and agree in the resolution. Students will also be able to describe different technology programs used with resident care, discuss the benefits of suing technology in nursing home, discuss, give examples and role play inappropriate uses of social media in the workplace; describe ways that social media can benefit healthcare; and discuss consequences of inappropriate use of social media
- Teacher: Lilia Mata