This subject will allow the student to gather patient information to assist the pharmacist in pharmacy billing and quality assurance. The student will differentiate between the various forms of prescription coverage for government, state, commercial, military, and worker’s compensation. The student will learn how to use and recognize mathematical calculations regarding markup, discounts, and AWP (average wholesale prices). Students will also learn patient rights, understand and evaluate medication errors, apply root cause analysis and learn steps to prevent such errors.